A COVID-19 Testing Location
A Local Drive-Up Clinic in Illinois
This is a unique COVID-19 drive-up and park testing location in Northbrook, Il. We were in a position to help our client start this passion project from the ground up, not only fully designing the website, providing logo, print and web graphics services, how-to video editing, consulting on front-office patient experience, back-office staff and patient flow management, patient and medical staff safety protocols, and localized print, social, radio, and search marketing strategies, but the physical "business-side" of the clinic itself, then see it through to launch and now help consult on daily operations as well.

Our client entrusted us to aide in sourcing, researching, vetting, interviewing and deciding on many medical technology vendors; both in concert with the client and independently. We then closely collaborated with account managers and developers of each of those selected companies to integrate many APIs into our custom environment. This was to ensure the most streamlined, secure, and HIPAA compliant solutions - along with critical PHI data EHR transmission for required state reporting of patient info, including the test results.

From the point of which the patient is being attained through clinic awareness, informed on what tests to take, to booking an appointment, processing secure payment and/or insurance claims, follow up reminders via txt and email, their actual visit, where they park, test processing, patient data transmission, to receiving their results (and the state too)... we were essential in developing and refining this entire process. And, we did this all remotely!
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