Privacy Policy
Effective Date: January 1st 2025
Company: BlueCharm Web Productions, LLC (“BlueCharm,” “we,” “us,” or “our”)
Website: https://www.bluecharm.com/
We value your privacy. This Privacy Policy explains what we collect, how we use and protect it, and your rights under applicable laws. We do not sell your information, set cookies, or use third-party tracking or analytics.
1. Information We Collect
- Contact forms: Name, email, phone (optional), organization (optional), message, and attachments.
- Email exchanges: Email address, message content, and metadata required for delivery.
- SMS (text messaging): Phone number, consent status, and message content.
- System logs: IP address, user agent, timestamps (for security only).
We do not set cookies or use third-party tracking services.
2. How We Use Information
- To respond to inquiries and provide requested services.
- To maintain security and prevent abuse or fraud.
- To comply with legal obligations and enforce agreements.
- To send SMS notifications or 2FA messages (see Section 9).
4. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
5. Security
We implement technical and organizational measures to protect your information. However, no method is completely secure.
6. Your Rights
Depending on your location, you may have rights under GDPR, CCPA/CPRA, and other U.S. state privacy laws:
- Access, correct, or delete your data.
- Request data portability.
- Opt out of sale or sharing (we don’t sell or share data).
- Non-discrimination for exercising your rights.
To exercise these rights, contact us by using our main form.
8. Children’s Privacy
Our services are not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect children’s data.
9. SMS Terms
By opting into SMS from a web form or other medium, you agree to receive SMS messages from BlueCharm Web Productions, LLC. This includes account notifications, outbound 2FA, and security alerts.
- Message frequency may vary.
- Message and data rates may apply.
- SMS consent is not shared with third parties.
- Text STOP to opt out or HELP for assistance.
- Visit https://www.bluecharm.com/ or see our full privacy policy at https://www.bluecharm.com/privacy-policy.html.
10. International Users
If you access our services from outside the U.S., your data may be processed in countries with different privacy laws. We apply safeguards where required.
11. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices.
12. Your Choices
You may unsubscribe or opt out of communications anytime. For SMS, reply STOP. For email, use our contact form.
13. Changes
We may update this policy periodically. Material updates will be posted on our site with an updated effective date.
14. Contact Us
BlueCharm Web Productions, LLC
Website: https://www.bluecharm.com/